ANNOUNCEMENT ANNOUNCEMENT

PLCS 2018 REGISTRATION

Date: 6-7 December 2018
Location: Shanghai, China

PLCS 2018 SPEAKERS

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Air China
Senior Manager, Sales FFP
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China Southern
Deputy General Manager, Marketing
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Shenzhen Airlines
Ma Yunchun
Deputy General Manager, Sales & Marketing
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Shanghai Airport Authority
Feng Tao
Head of Project, Commercial
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Swinburne University of Technology
Gao Yi
Aviation Course Director, Department of Aviation
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Hong Kong Express
Christopher Chang
General Manager, Loyalty Operations
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Air Canada
Christopher Morello
Loyalty & eCommerce Specialist
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Finavia
Katja Siberg
SVP, Marketing & Communications
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AirAsia Big Loyalty
Victor Kaw
Chief Commercial Officer
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Finnair
Johanna Jäkälä
Vice President Brand, Marketing & Customer Loyalty
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Turkish Airlines
Nuran Erdag
Senior Product Engineer, Miles & Smiles Program
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TAV Airports
Ali Bora İsbulan
Deputy General Manager
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Venice Airport
Andrea Geretto
Head of Commercial and Marketing-Non Aviation
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Wandering Aramean
Seth Miller
Owner
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Garuda Indonesia
Arief Fadilah
Airline Loyalty & Ancillary Professional
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Shannon Airport Authority
Group Strategy Director
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Asia Miles
Mercedes Ho
Head of Partnership & Business Development
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Sichuan Airlines
Hao Zheng
Deputy General Manager, Commercial Committee 
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Wyndham Hotel Group
Shaun Ding
Senior Director, CRM & Loyalty Program, Greater China
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Cebu Pacific Air
Nik Laming
General Manager Loyalty
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Avinor
Ulv Elbirk
Director Asia Route Development

PLCS 2018 SPONSORS

Silver Sponsor

Lanyard Sponsor

                       


Media Partners

                        
              

PLCS 2018 AGENDA

Agenda in Brief

DAY ONE


0900-1700 KEYNOTE SPEECHES

1700-1800 PANEL DISCUSSION

TWO COFFEE BREAKS


DAY TWO

0900-1600 KEYNOTE SPEECHES

1600-1700 PANEL DISCUSSION

TWO COFFEE BREAKS



MAJOR TOPICS THAT WILL BE FOCUSED:

THE EVOLUTION OF AIRLINES AND AIRPORTS LOYALTY 

THE ADOPTION OF DIGITAL AGILE TRANSFORMATION FOR LOYALTY PROGRAM IN CHINA?
 
AIRLINE LOYALTY STRATEGY IN CHINA – WHO WILL WIN IN THE WORLD’S LARGEST LOYALTY MARKET

ENHANCING MEMBER ENGAGEMENT AND LOYALTY THROUGH NON-AIR REDEMPTIONS AND LOYALTY COMMERCE
 
DRIVING NON-AERONAUTICAL REVENUE AND AIRPORT PASSENGER EXPERIENCE IMPROVEMENTS THROUGH LOYALTY MARKETING AND OMNI-CHANNEL COMMUNICATIONS

TECHNOLOGY (AI, AR, BLOCKCHAIN) AND HOW TO USE IT FOR PASSENGER LOYALTY
 
THE IMPORTANCE OF PERSONALISATION IN CREATING BRAND LOYALTY

VENUE: SHANGHAI

Holiday Inn Shanghai Pudong Kangqiao (Close to PVG and Disney Resort)

No.1088 Xiuyan Road, Pudong New Area
Shanghai 201315
 
MAP

CONTACT

Suite 1004, Haisen International Mansion, No. 849 Wanhangdu Rd. Shanghai, China
Tel: 86 21 64665266
Email: sales@aviamatch.com