ANNOUNCEMENT KEY FOCUS

PLCS 2019 REGISTRATION

Date: 4-6 December 2019
Location: Shanghai, China

PLCS 2018 SPEAKERS

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Shenzhen Airlines
Zhang Yu
Deputy General Manager, Sales & Marketing
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Shandong Airlines
Guo Caiseng
Research Officer and Manager of Statistics & Research Management
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Purdue University
Gao Yi
Associate Professor, School of Aviation and Transportation Technology
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Hong Kong Express
Christopher Chang
General Manager, Loyalty Operations
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China Smartpay
Cheng Yuandong
Vice President
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Collinson Group
Vivien Deng
General Manager, China
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AirAsia Big Loyalty
Victor Kaw
Chief Commercial Officer
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Aeroflot
Head of Big Data & CRM
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Turkish Airlines
Aysenur Binici
Senior Product Executive, Miles & Smiles
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TAV Airports
Ali Bora İsbulan
General Manager
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Venice Airport
Anna Vianello
Head of Customer Experience
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Shenzhen International Airport
Senior Executive, Commercial Development
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Riga International Airport
Member of the Board
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Asia Miles
Mercedes Ho
Head of Partnership & Business Development
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Sichuan Airlines
Hao Zheng
Deputy General Manager, Commercial Committee 
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Mastercard
Head of Loyalty Solutions, China
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Cebu Pacific Air
Nik Laming
General Manager Loyalty
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Avinor
Ulv Elbirk
Director Asia Route Development
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Etihad Airways
Kim Hardaker
Senior Manager, Hala Group Digital
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Fraport
Vice President Digital Strategy
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McKinsey & Company
Steve Saxon
Partner
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Ctrip
Nie Qiangqiang
Senior Manager, Flight Big Data
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Amadeus
Jorrell Kemp
Senior Advertising Consultant 

PLCS 2018 SPONSORS

Gold Sponsor

       

Silver Sponsor

Bronze Sponsor

Media Partners

      
              

PLCS 2019 AGENDA

Agenda in Brief

PRE-DAY WEDNESDAY, 4 DECEMBER 2019

1500-1600 REGISTRATION

1600-1730 PRE-CONFERENCE WORKSHOP SESSIONS (TO BE CONFIRMED)

1800-2000 WELCOME COCKTAIL RECEPTION
 

DAY ONE THURSDAY, 5 DECEMBER 2019

0800-0900 REGISTRATION

0900-1700 KEYNOTE SPEECHES (20 MINUTES EACH)

1000-1100 COFFEE BREAK & NETWORKING

1450-1530 COFFEE BREAK & NETWORKING

1700-1800 PANEL DISCUSSION


DAY TWO FRIDAY, 6 DECEMBER 2019

0830-0900 REGISTRATION

0900-1200 KEYNOTE SPEECHES (20 MINUTES EACH)

1000-1040 COFFEE BREAK & NETWORKING


MAJOR TOPICS THAT WILL BE FOCUSED:

THE EVOLUTION OF AIRLINES AND AIRPORTS LOYALTY 

THE ADOPTION OF DIGITAL AGILE TRANSFORMATION FOR LOYALTY PROGRAM IN CHINA?
 
AIRLINE LOYALTY STRATEGY IN CHINA – WHO WILL WIN IN THE WORLD’S LARGEST LOYALTY MARKET

ENHANCING MEMBER ENGAGEMENT AND LOYALTY THROUGH NON-AIR REDEMPTIONS AND LOYALTY COMMERCE
 
DRIVING NON-AERONAUTICAL REVENUE AND AIRPORT PASSENGER EXPERIENCE IMPROVEMENTS THROUGH LOYALTY MARKETING AND OMNI-CHANNEL COMMUNICATIONS

TECHNOLOGY (AI, MACHINE LEARNING, BLOCKCHAIN) AND HOW TO USE IT FOR PASSENGER LOYALTY
 
THE IMPORTANCE OF PERSONALISATION IN CREATING BRAND LOYALTY

VENUE: SHANGHAI

To be Announced

CONTACT

Suite 1004, Haisen International Mansion, No. 849 Wanhangdu Rd. Shanghai, China
Tel: 86 21 64665266
Email: sales@aviamatch.com