ANNOUNCEMENT KEY FOCUS

PLCS 2019 REGISTRATION

Date: 27-29 November 2019
Location: Shanghai, China

PLCS 2019 SPEAKERS

Ben_Phillips-web
China Southern Airlines
Deputy General Manager, Marketing Development
Ben_Phillips-web
Shandong Airlines
Guo Caiseng
Research Officer and Manager of Statistics & Research Management
Ben_Phillips-web
Purdue University
Gao Yi
Associate Professor, School of Aviation and Transportation Technology
Ben_Phillips-web
Sichuan Airlines
Zhang Jingyuan
Director of FFP
Ben_Phillips-web
Shenzhen Airlines
Deputy General Manager, Marketing Committee
Ben_Phillips-web
China Airlines
General Manager, Loyalty & Digital Marketing
Ben_Phillips-web
Kansai Airports
Gregory Jamet
Senior Executive Vice President-CCO Aero
Ben_Phillips-web
United Airlines
Senior Manager-MileagePlus International
Ben_Phillips-web
Thai Airways
Director - Royal Orchid Plus
Ben_Phillips-web
Venice Airport
Commercial and Marketing Director
Ben_Phillips-web
Tourism Australia
Andrew Hogg
Regional General Manager Greater China 
Ben_Phillips-web
Guangzhou Baiyun International Airport
Online Airport Project Director
Ben_Phillips-web
China Resources Group
Business Director, Digital
Ben_Phillips-web
Ctrip
Xiao Quanwu
Senior Director, Big Data
Ben_Phillips-web
TAV Airports
Ali Bora İsbulan
General Manager, Operations Service
Ben_Phillips-web
Thomas Cook
Alessandro Dassi
CEO, China
Ben_Phillips-web
Aerom®¶xico
Loyalty & Co-brand Manager
Ben_Phillips-web
Mastercard
Vice President, Business Development Asia Pacific
Ben_Phillips-web
Finnair
Director, Loyalty and Personalization
Ben_Phillips-web
Collinson Group
Christopher Evans
CEO
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airBaltic
Senior Vice President, eCommerce, Sales and Marketing
Ben_Phillips-web
Hong Kong Airlines
Yao Qi
General Manager, Global Marketing
Ben_Phillips-web
China Express Air
General Manager, Customer Operations

PLCS 2019 SPONSORS & MEDIA

Pre-Conference Workshop Sponsor

Gold Sponsor

Sponsors

                  
                    

Media

                

PLCS 2019 AGENDA

Agenda in Brief

PRE-CONFERENCE DAY, 27 NOVEMBER 2019

1530-1600 REGISTRATION, COFFEE & NETWORKING

1600-1700 PRE-CONFERENCE WORKSHOP (ATTENDANCE BY INVITATION ONLY) 

1800-2000 WELCOME COCKTAIL RECEPTION


DAY ONE THURSDAY, 28 NOVEMBER 2019

0800-0900 REGISTRATION, COFFEE & NETWORKING

0900-1700 KEYNOTE SPEECHES (20 MINUTES EACH)

1000-1100 COFFEE BREAK & NETWORKING

1450-1530 COFFEE BREAK & NETWORKING

1700-1800 PANEL DISCUSSION


DAY TWO FRIDAY, 29 NOVEMBER 2019

0830-0900 REGISTRATION, COFFEE & NETWORKING

0900-1600 KEYNOTE SPEECHES (20 MINUTES EACH)

1000-1040 COFFEE BREAK & NETWORKING

1450-1520 COFFEE BREAK & NETWORKING

1600-1700 PANEL DISCUSSION


MAJOR TOPICS THAT WILL BE FOCUSED:

THE EVOLUTION OF AIRLINES AND AIRPORTS LOYALTY 

THE ADOPTION OF DIGITAL AGILE TRANSFORMATION FOR LOYALTY PROGRAM IN CHINA?
 
AIRLINE LOYALTY STRATEGY IN CHINA – WHO WILL WIN IN THE WORLD’S LARGEST LOYALTY MARKET

ENHANCING MEMBER ENGAGEMENT AND LOYALTY THROUGH NON-AIR REDEMPTIONS AND LOYALTY COMMERCE
 
DRIVING NON-AERONAUTICAL REVENUE AND AIRPORT PASSENGER EXPERIENCE IMPROVEMENTS THROUGH LOYALTY MARKETING AND OMNI-CHANNEL COMMUNICATIONS

TECHNOLOGY (AI, MACHINE LEARNING, BLOCKCHAIN) AND HOW TO USE IT FOR PASSENGER LOYALTY
 
THE IMPORTANCE OF PERSONALISATION IN CREATING BRAND LOYALTY

VENUE: SHANGHAI

Holiday Inn Shanghai Hongqiao

No.3555 QiXin Road, Minhang District 201101 Shanghai, China


MAP

CONTACT

Suite 1004, Haisen International Mansion, No. 849 Wanhangdu Rd. Shanghai, China
Tel: 86 21 64665266
Email: sales@aviamatch.com