ANNOUNCEMENT ANNOUNCEMENT

PLCS 2016 REGISTRATION

Date: December 1-2 2016
Location: Shanghai, China

PLCS 2016 SPEAKERS

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Air China
Hu Fajin
FFP Project Manager
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Xiamen Airlines
Zeng E
CRM Manager, Passenger Sales & Marketing




























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Shenzhen Airlines
Ma Yunchun
Deputy General Manager, Sales & Marketing
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Sichuan Airlines
Hao Zheng
Deputy General Manager, Commercial Committee 
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Jiayin Financial
Chen Yuandong
Operations Director, Former Commercial Director, China Eastern e-Commerce
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Henan Airport Group
Kang Shuxia
Deputy General Manager
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Star Alliance
Manager Loyalty Products
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Shangri-La International Hotel Management
Vice President Loyalty & Partner Marketing
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SkyTeam Alliance
Mauro Oretti
Vice President Sales & Marketing
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Turkish Airlines
Manager, Miles & Smiles Program
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Lufthansa
Head of Award Program & Airline Partnerships
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Thai Airways
Saravanee Khuprasert
Director of Customer Service Quality
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Lufthansa
Director Financial Partnerships, Miles & More
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Finavia
Joni Sundelin
Senior Vice President
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Heathrow Airport
Simon Chatfield
Head of e-Business and CRM
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U-FLY Alliance
Steven Greenway
Deputy CEO
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AOE GmbH
Kian T. Gould
CEO & Founder
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Fraport
Vice President Loyalty Program
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PINS
Gabi Kool
CEO
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Kaligo Loyalty Solutions
Kyle Armstrong
CEO
SPEAKER ENQUIRIES

PLCS 2016 SPONSORS

Sponsors

             

Media Partners

         
    

SPONSOR ENQUIRIES

PLCS 2016 AGENDA

Agenda in Brief

CREATING LOYALTY THROUGH DRIVING INNOVATION AND PERSONALIZATION
 
OMNI-CHANNEL MARKETING: WHAT CUSTOMERS EXPECT FROM A LOYALTY PROGRAM
 
EXPLORING THE CHALLENGES OF CREATING AIRPORT LOYALTY PROGRAM ENCOMPASSING MULTIPLE VENDORS
 
BUILDING PERSONALIZED CUSTOMER RELATIONSHIPS TO IMPACT PASSENGER LOYALTY
 
NON-AIRLINE COALITION PROGRAMS: EXPLORING TRAVEL REDEMPTION OPTIONS WITHOUT AIRLINE AFFILIATION 

ENHANCING ENGAGEMENT AND LOYALTY THROUGH E-COMMERCE & PAYMENT: INTERNATIONAL APPROACH AND THE NEED TO INNOVATE

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VENUE: SHANGHAI

Radisson Blu Hotel Shanghai Hong Quan

210 Taopu Road, Putuo District 200333 Shanghai China
 

MAP

CONTACT

Suite 1004, Haisen International Mansion, No. 849 Wanhangdu Rd. Shanghai, China
Tel: 86 21 64665266
Email: sales@aviamatch.com